About PK Walsh – Boston’s Leading Women’s Hair Replacement Specialists

Our dedication to excellence, innovation, and unwavering focus on the client experience has earned us recognition as leaders in the hair replacement industry.

Kathy Walsh is the visionary founder who established the heart and soul of PK Walsh. After navigating her own personal journey with hair loss, she built the center on the powerful mission that every woman deserves a supportive, private sanctuary while seeking solutions.

Kathy is the founder and a former board member of the North American Design Group. She is a founding member of the Boston area chapter of the National Alopecia Areata Foundation. She was also a volunteer at The Center For Women and Enterprise for many years. Her commitment to women’s empowerment created the foundation of trust and empathy that defines our approach today.

“My goal was always to provide a safe, private, and caring environment. Today, seeing Nikki and John continue that mission—with new technologies focused on both replacement and prevention—is the greatest success.”

Nikki Walsh carries the founding mission forward, blending personal understanding with clinical authority. She grew up in the business and, like her mother, understands the emotional impact of hair loss firsthand. Taking over as President in 2005, she committed to excellence by becoming a Certified Trichology Practitioner (CTP). This critical credential allows PK Walsh to go beyond replacement, providing expert, science-backed scalp analysis and targeted treatment plans for our Boston clients.

“We don’t just restore hair; we restore self-assurance. As a Certified Trichology Practitioner, I ensure that every custom solution is built on a foundation of expert diagnosis and care.”

Nikki’s husband, John Austin, manages the critical operational side of the business, ensuring the entire client experience is discreet, efficient, and comfortable. John joined the PK Walsh team in 2016 and focuses on managing the day-to-day logistics and client relationships. His dedicated support allows Nikki and the styling team to focus entirely on providing world-class solutions in a seamless, private environment.

“PK Walsh runs on compassion. My priority is ensuring the entire process is seamless and private, allowing each of our clients who come to us to focus solely on achieving their desired results in a relaxed and comfortable environment.”

Our Certified Trichology expertise means we approach every client with a diagnostic mindset, ensuring your custom solution or treatment plan is effective and appropriate for your specific needs.

We have extensive experience addressing hair loss caused by a comprehensive range of conditions:

• Androgenetic Alopecia (Female Pattern Thinning)
• All forms of Alopecia Areata
• Telogen Effluvium (Stress-Related Shedding)
• Trichotillomania
• Scarring Alopecia
• Hormonal Changes (e.g., PCOS, Menopause)
• Hair Loss related to Medicine, Chemotherapy, and Radiation
• Lupus and Autoimmune Conditions

Q: What is a Certified Trichology Practitioner?
A: A Certified Trichology Practitioner (CTP) is a hair and scalp specialist who studies the diseases of the human hair and scalp. Nikki Walsh, our President, holds this credential, allowing PK Walsh to offer comprehensive diagnostic services and targeted treatment plans, going far beyond typical hair replacement centers.

Q: What areas does PK Walsh serve?
A: While located in Norwood, MA, PK Walsh serves clients traveling from all over New England, including Boston, Providence, Worcester, Cambridge, Back Bay, North End, Quincy, and surrounding communities in Massachusetts and Rhode Island.

Q: Are your consultations private?
A: Yes, absolute privacy and discretion are cornerstones of our mission. All consultations and fittings are conducted in a safe, secluded, and confidential environment.